Підтримка

Ви завжди можете звернутися у службу підтримки Mastercard у зручний для вас час із будь-якого питання, пов’язаного з банківською карткою

You can always count on the Global Mastercard support service anywhere in the world. With the help of support you can *:

  • get advice in your language
  • notify the bank of the loss or theft of the card
  • promptly re-issue the card
  • Get an urgent cash advance

In Ukraine

In emergency situations, call the MasterCard Global Support Service number in Ukraine: 0 800 30 30 07. A call to a fixed telephone number is free of charge (at the expense of the caller). If you are calling from a mobile phone, the tariffs of your mobile operator are valid.

Outside Ukraine

If you are in another country, please download a file with the list of emergency phones in other countries to find out the Mastercard Global Support Service. Call to the specified number from the landline of the country of residence is free. If you are calling from a mobile phone, the tariffs of your mobile operator in the host country are valid.

If the country in which you are located is not listed, call the number in the US: 1 636 722 71 11. A call to a landline number is free from any country (at the expense of the caller). If you are calling from a mobile phone, the tariffs of your mobile operator in the host country are valid.

 

* Complete list of services available for your bank card, please contact the bank for service.